I’m not going to mention names, but this is absolutely true, told to me by the victim. Let’s call our victim James Smith.
He came, sit down in my favorite eye doctor chair, tilted his cap back and stroked his uncut hair behind his ears. I was anxiously waiting to hear this story of fraud, since I just attended a seminar about ransomeware a few days ago. The story he was about to tell me was a classic one.
He starts his story, and I am paraphrasing.
“About a week ago I was on my computer and a thing popped up saying my computer had a virus. It appeared to be from Microsoft and it looked very official.”
I nodded. I heard this one before.
“I called the number on the pop-up and someone with a heavy accent told me he would check my computer for viruses “
I interrupted saying, “…and he took over your computer.”
Mr. Smith, “Yep. He told me he would check and if 90% of my computer was infected, he would have to clean it. A meter type thing that was running and then he showed scrolling down the screen all kinds of scrambled words and numbers. The voice on the other line told me that these were all viruses or malware; and, unfortunately, I was infected beyond simple recovery.”
Still nodding. The case sounded eerily familiar I’ve heard it before.
“He told me to send $300 to fix it. The $300 would also pay for an anual maintenance plan.” He did, on his debit card. (BIG MISTAKE). After that, the computer worked great. It was very fast.
Then two days ago so-called Microsoft rep called back. He told me that his company lost the contract with Microsoft and he could no longer support my computer so he would have to refund my money. That sounded good so I continued listening. He continued;